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Email mail@nexivaservices.com. Include your app version, Android version, a short description of what happened, and any safe-to-share screenshot. Do not email passwords, verification codes or private couple content.

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For permanent removal, follow the account deletion steps. For privacy questions, read the privacy policy or use the subject “mio privacy request.”

Safety

If someone has accessed your account, reset your sign-in credentials, disconnect unknown devices where available, and contact us promptly. If you are in immediate danger, contact local emergency services.