Our standards
We prohibit child sexual abuse material (CSAM), child sexual exploitation, grooming, sexualization of minors, trafficking, and any content or conduct that exploits, endangers or harms a child. We do not permit anyone under 18 to create or use a mio account.
Reporting a concern
Report suspected CSAM, exploitation, underage use, grooming, or any child-safety concern immediately at mail@nexivaservices.com with the subject line “mio Child Safety Report.” Include only the details needed to identify the account or content; do not send illegal images or videos by email.
How we respond
We promptly assess reports, preserve relevant account information where legally required, remove prohibited material where possible, suspend or terminate accounts that violate these standards, and report apparent CSAM or imminent risk to the appropriate authorities and child-safety organizations as required by law.
Contact
Nexiva Services is the designated child-safety contact for mio. Write to mail@nexivaservices.com. This page is publicly available worldwide and is not user-editable.